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    To help us ensure the best quality of output for your photos, please follow the below guidelines when submitting your photo. Currently we support photos that are in the following photo formats: .jpg, .gif, .tif, .png, and .bmp.

    1. Avoid submitting photos pulled from such sites as Facebook and Instagram, or photos you receive via such messaging apps as Whatsapp and WeChat etc.. These sites/apps automatically save their images at a lower resolution so they can load faster online. Photos taken from these sites/apps can potentially be used on smaller items, but are not recommended for larger printed images.

    2. Always send the original photo from your digital camera, shot in the highest resolution your camera will support. 

      Good to know: Image resolution is measured in what's known as DPI (dots per inch). A 100 DPI image will contain 100 dots of image data per square inch. A 300 DPI image will have three times as many pixels within the same amount of space. The 300 DPI image has more available image data, which translates into increased photo clarity. While you may not notice a visible difference on a computer screen, a printer needs those extra dots to reproduce your photo properly. As a low-res image has less information to work with, the printed result will be noticeably poorer than with a high-res image.

    3. When shooting your photo, make sure all subjects are well-lit. Natural light is your best option if it's available. You can use the natural light that comes in through windows and doorways onto your subject(s) for photos taken indoors. When outside, try to avoid direct sunlight on your subject(s), as it tends to cause harsh bright spots and shadows, which print poorly. If at all possible, wait for some cloud cover. 

      When using a flash, be sure to keep some distance between you and your subject(s). A good rule to keep in mind is about 3 feet apart.

    4. Always check your camera settings before you shoot a photo you intend to print. Always select the highest resolution and largest file your camera will support (e.g., if you have a 5 megapixel camera, you should select to shoot your photo as a 5 megapixel file). This will reduce the number of photos you can store on your camera disk or storage media, but will create larger files that will print more clearly.

      If your camera offers settings for white balance, be sure to select the appropriate conditions. Typically, there are settings for indoors/tungsten versus outdoors/sun. The correct setting can greatly affect the color tone and produce a much better final product.

    5. Watch for movement, particularly with babies. It can hard to notice motion while shooting because it may only be a hand or a foot that is moving. Motion captured on camera typically appears as a blur. Since it can be difficult to get an animal or a child to stay still for the perfect shot, try to make sure you have a strong lighting source. This will allow the camera to capture the image at a faster speed, which will reduce the chances of having motion blur in your photo. If you're shooting indoors with no natural light, try using a flash about 3 feet away from your subject(s).


    The above are general guidelines only and may not work in all cases. They are intended for use by hobby photographers to help them produce the highest quality photos possible.